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Proofs

You have the option of adding a $15 Printer's Proof to your order after selecting your Personalization Options.   Proofs typically add 2-4 BUSINESS days to inhouse production/printing time. We DO NOT RECOMMEND PROOFS ON RUSH ORDERS unless you have factored in this additional time. Selected inhouse production/printing time DOES NOT BEGIN UNTIL THE FINAL PROOF APPROVAL IS RECEIVED.  

A Printer's Proof is a black and white one dimensional pdf generated by our professional typesetters that is the exact rendition of what will be printed on your order.  Printer's Proofs are emailed directly to the email address on the order within 2-3 business days of our receipt of your order depending on the time of year. (Please make sure to check your spam folder if you have requested a proof). 

When you receive your proof please review your proof carefully for accuracy and confirm that every detail is correct.  This includes spelling, punctuation, capitalization, dates, layout, any special requests or instructions regarding type size or spacing, and art. We recommend printing the pdf and viewing it in a hard copy prior to approving it. Please send a return email immediately stating that the proof is approved or requesting that any necessary changes or corrections be made. Corrections to typesetting errors made on our part are free of charge, however, if changes in layout and/or copy are made by the customer, a $5.00 new proof charge may be assessed.  Once a proof is approved, the customer takes full responsibility for the correctness of the order. Cup of Arms does not accept responsibility for approved proof errors. 

You will receive a proof approval confirmation email after we have received your approval. Email is not fool-proof, however, so if you have not received a confirmation from us, please double check that we did in fact receive your approval.  If proof approval is delayed it may be necessary to expedite inhouse production/printing and/or shipping for an additional cost to meet your date needed.  We are not respsonsible for delays due to incorrect email addreses or proofs that have gone to spam or have not been otherwise received.