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Shipping

Shipping

We ship from our production plant in Dallas, Texas via UPS or FED EX GROUND unless you select otherwise on your order. To calculate Turnaround Time, you must add IN HOUSE PRODUCTION TIME and SHIPPING/DELIVERY TIME.

While Cup of Arms guarantees the date an order will ship from our production plant, located in Dallas, Texas, we CANNOT guarantee the exact amount of shipping time it takes an order to be delivered to the specified shipping address.  This risk is assumed solely by the customer.  Please note that all orders are shipped UPS GROUND or FED EX GROUND HOME DELIVERY unless otherwise specified.  Because exact shipping time cannot be guaranteed on any order, we offer the following alternate/expedited shipping methods: NEXT DAY AIR, 2nd DAY AIR and  3rd DAY SELECT. 

WE REQUEST THAT YOU ENTER A DATE NEEDED WHERE SPECIFIED ON THE ORDER FORM at checkout.  If we are unable to meet your date needed with the printing and/or shipping methods chosen, we will contact you immediately with printing and/or shipping alternatives. (Click here for further detailed information regarding turnaround time).

Cup of Arms will not be responsible for orders for which UPS can confirm delivery (without a signature) but are reported lost. Cup of Arms will not be responsible for lost, damaged or delayed orders.